Transform Insurance with
Unlock the Power of
Boost Sales Efficiency
With Mping AI Assist, insurance companies can automate their sales processes, leading to increased efficiency and higher conversion rates. Learn more about how we can help.
Cut Operational Costs
By minimizing human involvement, Mping AI Assist significantly reduces operational costs, allowing companies to allocate resources more effectively. Explore our solutions.
Enhance Customer Experience
Instant responses and 24/7 availability improve customer satisfaction. Mping AI Assist ensures that clients receive timely assistance, enhancing their overall experience. Contact us for more details.
Improve customer service and protect margin on commissions.
Your Mping Assist Coworker functions like a fully licensed CSR, and supports your policyholders – and your business – by:
- Submitting policy changes and simple endorsements on behalf of the customer
- Setting up the Premium Finance
- Notifying the agent and/or customer of any outstanding items, such as payroll audits
- Noting any significant rate increases at renewal, and automatically re-shopping the policy
- Creating and forwarding requested documents, such as insurance ID cards, EOIs, and COIs
- Collecting data for compliance and workers comp audits
Enhance the policy holder experience, improve cycle times and reduce days-outstanding ratios.
Empower your team with a Mping Assist Coworker that proactively responds to and manages your back-office operations by:
- Processing policy changes, release forms, NOC letters and eligible endorsements
- Administering policies, employee benefits and renewals
- Completing and distributing certificates of insurance and EOIs
- Managing correspondence
- Rating policy renewals
- Distributing documentation, like ID cards and carrier notices
- Justifying bills and invoices with EOBs
Eliminate unnecessary errors and costs, and alleviate stress from both your customers and your team.
Your Mping Assist Coworker will improve your Billing & Collection cycle times by:
- Issuing and following up on outstanding premium receivables or claim payments
- Matching items to your general ledger
- Processing flat and prorated cancellations
- Communicating policy or procedural changes to your customers